| US 7,551,725 B2 | ||
| Systems and methods for providing call monitoring service for multiple telecommunications units | ||
| Henry Kafka, Atlanta, Ga. (US) | ||
| Assigned to AT&T Intellectual Property I, L.P., Reno, Nev. (US) | ||
| Filed on Sep. 01, 2005, as Appl. No. 11/217,174. | ||
| Prior Publication US 2007/0047698 A1, Mar. 01, 2007 | ||
| Int. Cl. H04M 1/24 (2006.01); H04M 3/08 (2006.01); H04M 3/22 (2006.01) | ||
| U.S. Cl. 379—32.01 [379/88.12; 379/88.18; 379/93.21; 379/100.12; 455/412.2; 455/413] | 20 Claims |
| 1. A method of monitoring calls routed to a voice mail system, comprising:
receiving an incoming communication request from a calling party directed to a directory number of a subscriber, wherein the
directory number is associated with a plurality of telecommunications units to be simultaneously rung;
placing outgoing communication requests to the plurality of telecommunications units, in response to the incoming communication
request;
determining whether the incoming communication request should be forwarded to the voice mail system;
if the incoming communication request should be forwarded to the voice mail system, then dropping each of the outgoing communication
requests and setting up a first communication between the calling party and the voice mail system;
providing a notification to each of the plurality of telecommunications units that the first communication between the calling
party and the voice mail system has been set up;
receiving an indication from at least one telecommunications unit to connect with the first communication between the calling
party and the voice mail system; and
in response to receiving the indication from the at least one telecommunications unit, setting up a second communication between
the calling party, the voice mail system, and the at least one telecommunications unit.
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