| US 7,539,654 B2 | ||
| User interaction management using an ongoing estimate of user interaction skills | ||
| Ganesh N. Ramaswamy, Mohegan Lake, N.Y. (US); and Ran D. Zilca, Briarcliff Manor, N.Y. (US) | ||
| Assigned to International Business Machines Corporation, Armonk, N.Y. (US) | ||
| Filed on Jan. 21, 2005, as Appl. No. 11/41,134. | ||
| Prior Publication US 2006/0167837 A1, Jul. 27, 2006 | ||
| Int. Cl. G06N 5/00 (2006.01) | ||
| U.S. Cl. 706—20 [706/45] | 22 Claims |
| 1. An automated method of managing a user interface between a user and a system, wherein the user interface and the system
are implemented via a computer, the method comprising the computer performing the steps of:
observing one or more behaviors associated with a user as the user interacts with the system;
automatically determining a skill level of the user accessing the system in real time based on the observed one or more behaviors;
modifying a user interaction profile based on the determined skill level of the user;
switching the user interface as the user interacts with the system to one of a plurality of pre-trained interaction models
for a pre-defined skill level in accordance with the user interaction profile; and
presenting the switched user interface to the user.
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