US 7,526,722 B2
System and method for providing user help according to user category
Gaurav Wadhwa, Narnaul (India)
Assigned to SAP AG, Walldorf (Germany)
Filed on Dec. 29, 2005, as Appl. No. 11/319,418.
Prior Publication US 2007/0157092 A1, Jul. 05, 2007
Int. Cl. G06F 3/00 (2006.01)
U.S. Cl. 715—707  [715/705; 715/708] 21 Claims
OG exemplary drawing
 
1. A computer-implemented method for providing user help information, comprising:
a processor storing information regarding a particular error, the stored information indicating that occurrence of the particular error is to be used as an indication of a first proficiency level;
subsequent to use of a logged occurrence of the particular error as the indication of the first proficiency level, the processor updating the stored information regarding the particular error to indicate that occurrence of the particular error is to be used as an indication of a proficiency level that is more advanced than the first proficiency level;
based on a user history and the stored information, the processor determining a user proficiency category; and
during execution of a program, the processor automatically and selectively providing a stored user help information that instructs on avoidance of an error conditional upon that the error, on avoidance of which the user help information instructs, is associated with the determined user proficiency category.