| US 7,519,163 B2 | ||
| Multichannel content personalization system and method | ||
| Timothy A. Cameron, Maple Grove, Minn. (US); and Michael M. Lunzer, Eden Prairie, Minn. (US) | ||
| Assigned to Warm Health, Inc., Wayzata, Minn. (US) | ||
| Filed on May 09, 2006, as Appl. No. 11/430,523. | ||
| Prior Publication US 2007/0274464 A1, Nov. 29, 2007 | ||
| Int. Cl. H04M 11/00 (2006.01) | ||
| U.S. Cl. 379—38 | 22 Claims |
| 1. A multichannel content personalization system for enabling communication between a caregiver and a call recipient, comprising:
a receiver for receiving prerecorded audio segment data, caregiver data and call recipient data, wherein the prerecorded audio
segment data includes a plurality of entertainment program segments and health dialogue segments to be played to one or more
call recipients and a plurality of question segments seeking response data from the one or more call recipients;
a storage device for storing the prerecorded audio segment data, caregiver data and call recipient data;
a processor for generating call plan data based upon the call recipient data and prerecorded audio segment data, wherein the
call plan data determines which of the prerecorded audio segments will be played and the sequence of the prerecorded audio
segments in each telephone call to a call recipient, and wherein the call plan data for each call recipient includes at least
one entertainment program segment, one health dialogue segment, and one question segment in each telephone call; and
a server for generating each telephone call to the call recipient by playing prerecorded audio segments to the call recipient
in accordance with the call plan data for the call recipient;
wherein the processor receives the response data from the call recipient during the telephone call and generates status data
concerning the call recipient for the caregiver based upon the caregiver data and the response data.
|