| US 7,493,385 B2 | ||
| Client support system | ||
| Atsushi Wada, Kyoto (Japan) | ||
| Assigned to ARKRAY, Inc., Kyoto (Japan) | ||
| Appl. No. 10/380,819 PCT Filed Sep. 19, 2001, PCT No. PCT/JP01/08126 § 371(c)(1), (2), (4) Date Jun. 19, 2003, PCT Pub. No. WO02/25458, PCT Pub. Date Mar. 28, 2002. |
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| Claims priority of application No. 2000-285529 (JP), filed on Sep. 20, 2000. | ||
| Prior Publication US 2004/0083427 A1, Apr. 29, 2004 | ||
| Int. Cl. G06F 15/173 (2006.01); G06F 15/16 (2006.01) | ||
| U.S. Cl. 709—224 [709/219] | 26 Claims |
| 1. A client support system comprising:
a client device comprising a display unit for analyzing a page description language to be displayed; and
a server device accessed by the client device via a communication line and providing the client device with an operation manual
in which each page is described in the page description language;
wherein the client device comprises a monitor unit for monitoring the status of the client device and a communication control
unit for accessing the server device via the communication line, and the monitor unit requests from the server device a page
in the operation manual in accordance with the status of the client device via the communication control unit,
the server device sends the page requested by the client device to the client device, and
the client device comprises at least two routes of power supplies that are independent from one another, and the display unit,
the monitor unit and the communication control unit are connected only to a second route of power supply that is different
from a first route of power supply to be turned off at the time of a maintaining process, so that the display unit, the monitor
unit and the communication control unit receive power supply from the second route of the power supply at both times of a
normal operation and the maintaining process.
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