Activities supporting the
preparation, classification and coding of materials in paper-filed applications
should be performed using competitive sourcing.
Currently the initial processing of trademark application
data in applications filed on paper and the capture of paper-filed documents
into electronic systems so they may be accessed on-line is performed primarily
by contract employees. There are two distinct activities related to the
capture of information in newly filed paper applications: (1) Classifying
the goods and services associated with the mark in the new application, assigning
mark drawing codes to all marks, assigning design search codes to marks containing
designs or figurative elements for the purpose of searching the mark (approximately
20 percent of the marks filed) and applying pseudo-marks related to "corrupted"
or intentionally misspelled word marks to permit a retrieval of marks from
trademark search systems; and (2) Scanning and Optical Character Recognition
(OCR) capture of paper-filed applications and related documents to create
an electronic file in the Trademark Image Capture System (TICRS). Contractors
currently perform some or all these activities. For several years, Trademark
Operations has been contracting support activities and tasks that the organization
believes will be rendered obsolete as technology comes into wider use in
· Use a mix of Government and contract
source all activities.
USPTO Recommended Course of Action:
The USPTO will continue to competitively source all activities
that support the preparation and capture of trademark application data in
paper applications because it:
the President's Management Agenda and the FAIR Act to competitively source
more flexibility for managing one-time projects and changes in workloads;
the impact on Government employees as applicants move to electronic filing
and communication; and,
the need to take permanent action to reduce displaced positions.
Proof of Concept:
This effort has been completed with the
successful recompetition and award of a consolidated service contract. The
new contract is a continuation of the functions that have been performed
by contract employees under different contracts for several years. The
USPTO will ensure a "high standard of quality" through the creation of
quality standards and effective monitoring of contractor work performance.
services contract covering identified support activities was awarded
October 1, 2002.
tasks or work that fits within the scope of the contract may be added
with a strategy to competitively source activities that will be eliminated
or substantially reduced in a fully electronic environment.
costs because fewer resources will be needed as more applications are
filed electronically and the pending paper inventory is reduced.
will create incentives for improving the quality of products.