Long Description for the "TIS Process Diagram" Image

TIS (Trademark Information Systems) Process:

• Person interacting with TIS's. The TIS's are represented as surrounded by a communications "membrane" through which all communications are routed to and from the different information systems.

Communications Membrane:

• Outer membrane maintains applicant information including preferences for communications.
• Stores incoming and outgoing information/events directly in TICRS
• Outgoing events are translated in the format the applicant prefers (as noted on record)
• Incoming events are accepted in multiple forms (eTEAS, paper, e-mail) and "translated" to a consistent format for use in the Office.
• Inbound information is assigned an event number, associated with a serial number and placed in an event driven queue in the unit the serial number is assigned to.

Interacting through the Communications Membrane:

• Pre-Exam; Exam; ITU; Pub & Issue
• Post Reg.
• TAC/CRM (Trademark Assistance Center/Customer Relationship Management)

Isolated Inside the Membrane:

• Assignments, TTAB
• TM Commissioner