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Strategic Plan 2007-2012 (19 December 2006 DRAFT) > Other Accompanying Information

OTHER ACCOMPANYING INFORMATION


Other Accompanying Information: Workload and Performance – From 2006 to 2008 to 2012

Consistent with the President's Management Agenda, the USPTO is committed to improving transparency in its operations so as to enhance quality and public confidence. This means reporting more, better and more meaningful information about workloads and performance. It also means the information will present a real basis for measuring improvements. The following workload/performance indicators provide the quantitative foundation that forms the planning assumptions and metrics by which accomplishment of the strategic plan can be evaluated.

Workload/Performance

2006 Actual

2008 Plan

2012 Plan

IP policies/standards reviewed*

77

TBI

TBI

Actions to improve worldwide IP expertise for U.S. Government interests*

8

TBI

TBI

Actions initiated or implemented in developing countries*

6

TBI

TBI

UPRD Patent applications filed

445,613

510,198

692,532

UPRD Patent Examiners On-Board

4,883

5,839

7,256

Patent Allowance Compliance Rate*a/

96.5%

96.5%

96.5%

Patent In-Process Examination Compliance Rate*b/

90.0%

89.0%

93.0%

Patent Average First Action Pendency

22.6 months

24.9 months

28.9 months

Patent Average Total Pendency

31.1 months

34.7 months

38.6 months

Backlog of UPRD Applications Awaiting Examination

701,147

909,171

1,301,308+

Patent Efficiency

$3,798

$4,254

$4,567

Patent Productivity

78.1

TBI

TBI

Patent Applications Filed Electronically

14.2%

30.0%

70.0%

Patent Applications Managed Electronically

99.9%

99.0%

99.0%

Patent Fee Collections

$1,460 million

$1,701 million

$2,391 million

       

Trademark Applications Filed

354,775

406,000

517,000

Examiners On-Board

413

438

531

TM First Action Compliance Rate*b/

95.7%

94.3%

95.5%

TM Final Action Compliance Rate*b/

96.4%

TBI

TBI

TM First Action Pendency

4.8 months

3.0 months

3.0 months

TM Final Action Pendency

18.0 months

16.6 months

16.0 months

TM Efficiency

$565

$582

$535

TM Productivity

2,144

TBI

TBI

TM Applications Filed Electronically

93.9%

85.0%

90.0%

TM Applications Managed Electronically

99.98%

99.0%

99.0%

Trademark Fee Collections

$198 million

$214 million

$246 million

       

USPTO Budget

$1,658 million

$1,915 million

$2,637 million

USPTO Staffing (Positions)

8,189

10,084

12,106

* New/Revised Measures

a/ Confidence level +/- 0.5%

b/ Confidence level +/- 1.0%


Other Accompanying Information:  The Strategic Planning Process

The USPTO launched a bottom-up, collaborative process to formulate this new Plan, which consisted of:

Input From Interested Parties

  • Conducted employee focus sessions, including a special session with bargaining unit leaders and representatives, to identify the USPTO's internal strengths and weaknesses, and external opportunities and threats.
  • Reviewed recently issued reports and evaluations to capture findings and suggestions about USPTO operations.
  • Created an opportunity for all employees to provide input and ideas on addressing USPTO challenges, either anonymously or with attribution.
  • Established a special e-mail address for external interested parties to tell us what is important to them.
  • Reviewed all of the input to ensure that strategic issues were addressed during the planning and review process.

Strategy Development

Executives validated and updated the USPTO mission statement, vision statement and goals that drove the strategic planning process.

  • The Director personally met with the heads of the business areas to discuss a vision of what the USPTO might be like in 2016.
  • Business heads identified high-level strategies/means, objectives and performance measures for accomplishing the goals.
  • Supporting plans were developed to complement the strategic plan, such as the Strategic Human Capital Plan.

Budget and Performance Integration

  • The strategic plan and fiscal year 2008 budget are in alignment.
  • Performance Accountability cascades from the strategic plan to the yearly performance agreements between the Secretary and the Commissioners for Patents and Trademarks, to senior executives, office directors, managers and supervisors.

Evaluations

USPTO Executives reviewed recently issued reports and evaluations and took these findings and suggestions into consideration as they formulated the strategic goals, objectives and initiatives that comprise this plan.

  • The FISCAL YEAR 2003 Program Assessment Rating Tool (PART) assessed the Patent organization, which received a rating of "adequate" and the Trademark organization, which received a rating of "moderately effective."
  • The Government Accountability Office (GAO) report entitled Intellectual Property:  USPTO Has Made Progress in Hiring Examiners, but Challenges to Retention Remain.
  • The GAO report entitled Intellectual Property:  Key Processes for Managing Patent Automation.
  • A study conducted by the National Academy of Public Administration entitled U.S. Patent and Trademark Office:  Transforming to Meet the Challenges of the 21st Century.
  • The fiscal year 2004 management reports to the Congress by the Patent Public Advisory Committee and the Trademark Public Advisory Committee.

Future Evaluations

To ensure that the USPTO proposes appropriate changes to patent and trademark regulations and laws, makes changes to internal processes that provide benefits and increased efficiency, and makes sound investment decisions, many of the initiatives proposed in this plan will be subjected to evaluations before full implementation. Pilot projects will be carried out using rigorous criteria of measurable objectives, critical success factors, baseline data, and conditions for full implementation.

Consultation Process

  • A draft strategic plan was sent to the Trademark Public Advisory Committee and the Patent Public Advisory Committee on August 22 and 23, 2006 respectively.
  • The USPTO published a Federal Register notice on August 24, 2006, announcing the availability of the draft strategic plan on its web site.
  • Stakeholders and employees were encouraged to provide comments to special e-mail boxes established earlier in the year.
  • A public forum was held on September 29, 2006, to receive oral comments.
  • Individual letters encouraging review of the draft plan and comments were sent to various key stakeholder groups.
  • Representatives of the EPO and the JPO were briefed on the draft strategic plan in mid-September.
  • The proposed strategic plan was shared with the Congress, and no substantive changes were suggested.

Communications

In conjunction with the development of this strategic plan, the Under Secretary of Commerce for Intellectual Property and Director of the USPTO is committed to making strategic thinking and execution of the strategic plan a primary responsibility of USPTO executives, with monitoring implementation of the plan, and keeping employees, stakeholders and the public informed of progress their primary task.

Other Accompanying Information:  List of Initiatives

Goal 1 – Optimize Patent Quality and Timeliness

Objective

Initiative

Page

1

Enhance recruitment to hire 1,210 new patent examiners a year for an extended period of time, including examiners with degrees in emerging technology areas

16

Expand telework and explore establishing regional USPTO offices

16

Leverage the effectiveness of the Patent Training Academy to enhance training and create Chief Scientist positions to focus on technical training

16

Explore partnerships with universities to offer IP courses to science and engineering students, develop an internship program and train students in IP to create a ready pool of potential examiner candidates

16

Establish a retention bonus program that focuses on retaining examiners with special skills, and experienced retirement-eligible managers and examiners

16

Develop alternatives to the current performance and bonus systems

16

Enhance search quality by improving examiners' ability to retrieve the most relevant prior art in the examination process

16

Enhance the skill sets of examiners authorized to train others by providing formal training to all personnel who are responsible for training new examiners and reviewing their work

16

Design and implement a comprehensive quality system for patent examination that includes:

16

  • Collecting and analyzing all quality review information for consistency and to provide feedback and improved training

16

  • Offering a separate quality award that better recognizes the accomplishments of examiners who meet or exceed assigned quality expectations

16

  • Conducting targeted reviews in problem areas, which focus on examination processes or functions that show problematic trends

16

  • Encouraging submission of relevant prior art

16

  • Conducting an external validation of the OPQA results by having the quality of work independently assessed by third party reviewers using OPQA measures and processes

16

  • Developing quality measures and performance targets in conjunction with external stakeholders

16

Transition to a common classification schema based upon the IPC system by working with Trilateral partners to align classification systems, and with WIPO to reform the IPC

16

Support reclassification efforts to improve search quality through increased use of classified searching

17

Outsource PCT Chapter I applications freeing examiners to focus on national cases

17

Provide assistance to the open source community in their development of an open source database to provide examiners with potential prior art

17

Explore examination reform through the rule making process to create better focused examination and enhance information exchange between applicant and examiner

17

Enhance BPAI flexibility and accountability by addressing projected jurisdictional expansion and workload increases resulting from continuation reform, pre-appeal brief conferences, and potential post-grant legislation

17

Enhance registered practitioner requirements by developing a program for Continuing Legal Education, implementing an annual registration fee, and reviewing qualifications to practice before the Office

17

2

Modernize the electronic data processing infrastructure to include a robust text-based electronic patent application file management system

17

Create a centralized on-line docketing system, which offers better workflow management and allows applicants to modify their application data

17

Automate the pre-examination search and formalities review by developing an auto office action generator using Natural Language Processing

17

Initiate a search exploration project to redesign the patent search systems by exploring commercial and public search capabilities and identifying user requirements

17

Increase E-Filing by overcoming impediments to filing electronically

17

3

Explore the development of alternative approaches to examination in collaboration with stakeholders

17


Goal 2 – Optimize Trademark Quality and Timeliness

Objective

Initiative

Page

1

Achieve and maintain first action pendency at three months by exploring ways to change how work is performed and assigned

19

Improve disposal pendency by:

19

  • Consolidating or eliminating redundant levels of review of applications approved for publication

19

  • Changing the time frame for the Official Gazette legal review and Trademark Quality Review's image review to optimize efficiency

19

  • Revamping the timeline for the Official Gazette opposition and publication process

19

  • Completing process maps of the examination process and supporting the maps electronically

19

Implement state-of-the-art remote training and meeting capabilities to further facilitate telework

19

Expand telework opportunities to all eligible employees

19

Streamline TTAB case resolution by promulgating rules requiring parties in opposition and cancellation proceedings to participate in discovery conferences, make initial disclosure of information and disclose potential witnesses, and promoting and expanding the use of "accelerated case resolution" whereby cases are decided based on summary judgment-type submissions stipulated by the parties

19

2

Continue Quality Improvements that began with the adoption of a new quality standard and quality review process in fiscal year 2003 by:

19

  • Increasing the use of quality review findings by analyzing and incorporating the results in training, examination guidelines and policies, and manuals

20

  • Creating comprehensive new employee training programs and procedures manuals for all examination-related positions

20

  • Revising the final office action metrics by measuring and reporting on the quality of all Trademark final work rather than just final refusals

20

  • Explore creating web-based search tools, data mining, and automated preliminary searches so that examining attorneys can search more effectively

20

3

Implement TIS as a truly electronic workflow environment to manage correspondence from pre-examination through post-examination, to provide more automated communications with internal and external customers, to permit real-time monitoring of applications and to implement tighter integration between all supporting automation information

20

4

Expand/enhance Trademark electronic filing

20


Goal 3 – Improve Intellectual Property Protection and Enforcement Domestically and Abroad

Objective

Initiative

Page

1

Expand foreign postings of IP experts to advocate U.S. Government IP policy, interests and initiatives, conduct training on IP rights matters, and assist U.S. businesses

22

Expand the GIPA to raise awareness of IP theft worldwide and improve an understanding of IP rights

22

Expand training and capacity building to help create an understanding of, and the infrastructure for, IP rights that would allow various countries to participate in international trade, thereby enabling Americans to increase their ability to market products abroad

22

Negotiate and monitor implementation of IP rights chapters of FTAs in conjunction with the USTR, thereby ensuring IP rights protection at levels similar to those in the United States

22

2

Advocate progress in IP-related norm-setting bodies by promoting the harmonization of global IP systems and reducing duplication of efforts through bilateral, regional and multilateral fora

22

Develop guidance for electronic filing and processing by promoting the compatibility and interoperability of patent and trademark electronic filing and processing systems among IP offices, thereby enhancing efficiencies in the acquisition and maintenance of IP rights

22

3

Develop domestic IP reform proposals by taking a comprehensive and participatory role in addressing issues through the establishment of reform focus groups, developing positions and drafting legislation to implement IP treaties

22

Maximize best practices from BPAI and TTAB decisions by increasing the impact of Board decisions in developing best practices for patent and trademark examination and allowance

22

Support post-grant review legislation to ensure that the ultimate legislation comports as closely as possible with the Administration's view of an effective system

22

4

Promote the importance of IP by taking a coordinated approach in carrying out projects related to communication, education and support, and domestic and international public awareness, including a focus on the special needs of independent inventors and entrepreneurs

23


Management Goal:  Achieve Organizational Excellence

Objective

Initiative

Page

1

Implement the agency's Strategic Human Capital Plan, as follows:

25

  • Close competency gaps (capacity and capability) in mission-critical occupations to meet current and future needs

25

  • Implement a performance management and reward system to effectively differentiate between high and low performance and link individual, team and organizational goals

25

  • Ensure that leaders and managers effectively (1) manage people, (2) maintain continuity of leadership, (3) sustain a learning environment, and (4) provide a means to share critical knowledge

25

Ensure effective resource stewardship by:

25

  • Developing a means to display integrated executive management information – strategic, financial, performance and operational – to monitor the "health" of the USPTO

25

  • Developing enterprise-wide management analysis expertise

25

  • Exploring whether, consistent with overall governmental goals, the USPTO has the best fiscal and other legal authorities to fulfill the mission

25

2

Enhance the capabilities of financial systems and processes by:

25

  • Establishing an enterprise-wide approach for financial management

25

  • Establishing methods for more accurate and timely predictions of application filings, workloads and revenue

25

  • Providing an automated operating environment for conducting financial management business with the USPTO

25

Improve human resource processes and services

25

Improve the quality, cost-effectiveness and timeliness of IT solutions by:

26

  • Simplifying IT systems and support infrastructure

26

  • Improving existing business area tools and capabilities

26

3

Improve accessibility to USPTO information by: 

  • Expanding searchable information
  • Providing streamlined access to information
  • Increasing system capabilities for access to information
  • Implementing secure IP office information exchange
  • Improving search engine capabilities
  • Developing and deploying a "search aggregator"

26


Other Accompanying Information:  Transition from The 21st Century Strategic Plan 

The 21st Century Strategic Plan was submitted to the Congress in February 2003 in conjunction with the President's budget for fiscal year 2004. In February 2006, a document describing the significant adjustments to that Plan was included with the President's budget for fiscal year 2007. The following initiatives, originally identified in the 21st Century Strategic Plan, are being continued in this plan.

Legislative Initiatives

Patent and Trademark Fees – On November 9, 2005, the House Judiciary Committee approved on a voice vote, without amendment, H.R. 2791, the "United States Patent and Trademark Fee Modernization Act of 2005." The bill, which awaits House floor action, would make permanent the fee schedule currently in effect for fiscal years 2005 and 2006 pursuant to the Consolidated Appropriations Act, 2005 (Pub.L. 108-447). The bill includes a provision (identical to that contained in H.R. 1561, as passed by the House in the 108th Congress) that would establish a rebate mechanism to be available if USPTO fee collections in a fiscal year exceed the amount appropriated to USPTO in that year.

Currently pending House and Senate versions of fiscal year 2007 appropriations (H.R. 5672) would extend the effective date of the current fee schedule through the end of fiscal year 2007, consistent with the President's budget request. As of October 1, 2006, the current fee schedule continues in effect pursuant to section 124 of Division B (Continuing Resolution) of H.R. 5631 (Pub.L. 109-289), Department of Defense Appropriations Act, 2007.

Patent Quality – The USPTO actively supports two proposals pending before Congress that are widely supported throughout the IP community and would directly improve patent quality:  a post-grant review procedure and a new procedure for submission of prior art. The USPTO continues to review the other proposals before the House and Senate as part of H.R. 2795/S.3818, the Patent Reform Act of 2006.

A new post-grant review procedure, originally recommended by the USPTO in the 21st Century Strategic Plan and currently under consideration in Congress, is intended to improve upon existing administrative reexamination alternatives. It would serve as a quicker, lower cost alternative to expensive litigation in reviewing patent validity questions. Such a procedure would complement rather than displace ongoing quality-focused initiatives at USPTO, which include measures to address the hiring, training, certification and retention of an adequate number of examiners. Under this plan, the USPTO will work with the Congress and other stakeholders in developing a post-grant review procedure that effectively serves the interests of the patent community.

While the USPTO currently has a procedure for submission of prior art after publication, which allows submission by third parties within two months of publication, the procedure does not allow explanations or other information about the patents or publications. The Congress is examining a procedure for the submission of third-party prior art as part of H.R. 2795/S.3818. We encourage consideration of a change to the statute governing this procedure to allow submissions by third parties after pre-grant publication. Such a change would allow those interested parties to explain why the prior art would have a negative impact on the patentability of the claims. This process would provide the examiner with information that might not otherwise be obtained during the examination process. We look forward to working with the Congress and other stakeholders to develop a submission procedure that effectively and fairly balances the interests of the patent applicant, interested third parties and the general public.

The USPTO continues to consider various other legislative proposals, originally contained in the 21st Century Strategic Plan, for possible inclusion in a package of recommendations to the Congress as the legislative process proceeds on patent reform. These issues include restriction practice reform, simplification of patent term adjustment procedures, wider publication of patent applications and assignee filing.

Outsourcing Initiatives

In the 21st Century Strategic Plan, the USPTO had proposed initiatives for several Patent functions:  Classifying patent documents, transitioning to a new global patent classification system, and competitively sourcing prior-art searches. The first two are currently under way.

Competitively sourcing prior-art searches was originally delayed due to legislative changes. In September 2005, the USPTO awarded contracts to two commercial firms to participate in a PCT search program that would serve as a pilot for commercial searches of national stage applications. After the initial six-month base period expired, the pilots were concluded due to several factors, including the quality of searches, the capacity to handle increased workloads, and financial, timeliness and management considerations.

The USPTO concluded that the restrictions imposed by Public Law 108-447 and the conflict of interest clause significantly reduced the pool of potential contractors and opportunities for success. The USPTO further decided to no longer pursue this initiative.

The draft strategic plan includes an initiative to outsource the PCT Chapter I search and opinion work for up to 20,000 PCT applications per year. This initiative is solely a pendency reduction initiative and not a pilot for outsourcing national stage application searches. Further, the new contract solicitations will not have a domestic source requirement, but will have a modified conflict of interest clause.

Periodic Recertification for Registered Practitioners and Disciplinary Initiatives

Goal 1, Objective 1, contains an initiative that will finalize the work initiated in the 21st Century Strategic Plan by developing a program for Continuing Legal Education, implementing an annual registration fee, and reviewing qualification to practice before the Office.

International Activities

Work Sharing

  • Work sharing was implemented with the JPO for a one-year trial starting July 3, 2006.
  • The USPTO and the JPO implemented the "Patent Prosecution highway" on a trial basis. This enables participating Offices to take advantage of work results provided by the Office of First Filing, is accomplished through utilization of existing accelerated examination procedures in each Office, and provides applicants with fast track examination for qualifying cases.
  • The EPO is waiting until the end of the one-year trial to evaluate its feasibility in joining with this effort.
  • A memorandum of understanding is expected to be drafted by the end of this fiscal year for PCT Chapter I searches to IP Australia. The implementation date is yet to be determined.
  • The Trilateral Offices are now utilizing the 2006 examiner exchange program to improve on recordation of search history for each office. The 2006 program is conducted in three phases. The first exchange was conducted at USPTO in May 2006. The second exchange will be at the EPO in October 2006, and the 3rd exchange will be at the JPO in Spring 2007.
  • All items under the work sharing umbrella link to Goal 3, Objective 2 (Continue efforts to develop unified standards for international IP practice).

Pursuit of Patent Harmonization and PCT Reform

  • Activities are on going and link to Goal 3, Objective 2.
  • An agreement with the Korean Intellectual Property Office to act as an International Searching Authority/International Preliminary Examination Authority for the USPTO was signed in December 2005 and fully implemented on January 1, 2006. This is also an example of on-going activities under Goal 3, Objective 2.

Unity Standard

The USPTO studied changes needed to adopt a unity standard, including solicitation of public comments. A "Green Paper" was published for comment in June 2005. Based on the comments, no consensus was reached on the Green Paper options, and the USPTO expects to conclude the study.

Trademark E-government

Goal 2, Objective 3 of the strategic plan contains an initiative to implement TIS as a truly electronic workflow environment to manage correspondence from pre- through post-examination, to provide more automated communications with internal and external customers, to permit real-time monitoring of applications and to implement tighter integration between all supporting automation information systems.

Patent File Wrapper

Goal 1, Objective 2 of the draft plan contains an initiative that will finalize the work initiated in the 21st Century Strategic Plan to modernize the electronic data processing infrastructure to include a robust text-based electronic patent application file management system.


Other Accompanying Information:  Glossary of Acronyms and Abbreviations

ACI

American Competitiveness Initiative

BPAI

Board of Patent Appeals and Interferences

EFS-Web

Electronic Filing System-Web

EPO

European Patent Office

FTAs

Free Trade Agreements

GAO

Government Accountability Office

GDP

Gross Domestic Product

GIPA

Global Intellectual Property Academy

GPRA

Government Performance and Results Act of 1993

IP

Intellectual Property

IPC

International Patent Classification

IPRs

Intellectual Property Rights

IT

Information Technology

JCCT

Joint Commission on Commerce and Trade

JPO

Japan Patent Office

OPQA

Office of Patent Quality Assurance

PCT

Patent Cooperation Treaty

R&D

Research and Development

STOP!

Strategy Targeting Organized Piracy!

TEAS

Trademark Electronic Application System

TIS

Trademark Information System

TTAB

Trademark Trial and Appeal Board

UPRD

Utility, Plant, Reissue and Design

USPTO

United States Patent and Trademark Office

USTR

United States Trade Representative

WIPO

World Intellectual Property Organization

WTO

World Trade Organization

 


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