United States Patent and Trademark Office OG Notices: 03 December 2002

                  Status of Office of Public Records Services

   The Office of Public Records (OPR) processes and fills orders
for both certified and uncertified copies of Patent and Trademark
Office documents and records assignments and other documents related to
title. This is an update of actual processing times during the month of
October 2002:

Document Services                       Goal            Actual
                                                        Processing
                                                        Time
Certified Documents

Patent Applications-As-Filed,            7 days          3 days
   Expedited
Patent Applications-As-Filed,           17 days          4 days
   Regular
Patent Related File Wrappers            25 days         32 days*
Patent Copies                           10 days          3 days
Patent Assignments                      10 days          5 days
Trademark Applications-As-Filed,         7 days          2 days
   Expedited
Trademark Applications-As-Filed,        17 days          4 days
   Regular
Trademark Related File Wrappers         25 days         17 days*
Trademark Assignments                   10 days          5 days
Trademark Registrations, Expedited       5 days          3 days
Trademark Registrations, Regular        14 days          3 days

Uncertified Documents

Expedited Patent Copies                  1 day           1 day
Regular Patent Copies                    5 days          2 days
Plant Patents                            5 days          2 days
Patent Assignments                      10 days          3 days
Patent Related File Wrappers            25 days         23 days*
Expedited Trademark Copies               1 day           0 days**
Regular Trademark Copies                 5 days          2 days
Trademark Assignments                   10 days          1 day
Trademark Related File Wrappers         25 days         22 days*

*Includes turnaround times for files on Official Search and File
Reconstruction.
**No orders were filled during the reporting month.

During the month of October 2002, a total of 15,740 public
orders (23,945 copies) were filled and closed, or 4,543 orders more
(242 copies more) than the FY-03 planning number of 11,197 orders
(23,703 copies) to be closed for this month.

Please do not submit "follow-up" or duplicate copies of orders. Customers
should use the above actual processing time for each product as a guide as
to when they can expect their orders to be completed. In cases where an
urgent deadline is approaching, contact OPR Customer Service at
(703) 308-9726 or 1 (800) 972-6382 for assistance with a particular order.

Customers are encouraged to fax orders for copies directly
to the Document Services Division at (703) 308-9759 and to pay by PTO
Deposit Account, MasterCard, Visa, American Express or Discover. Copy
orders also may be placed through the Internet by accessing the PTO
home page at www.uspto.gov and selecting the
"Order Copies" option. Information on the status of pending orders
may be obtained by calling (703) 308-9726 or 1 (800) 972-6382 (outside
the Washington, DC Metro area), or via E-mail: dsd@uspto.gov.

ASSIGNMENT SERVICES

The Assignment Services Division is currently mailing
recordation notices for paper documents received in the Office of
Public Records on August 23, 2002. The cycle time to process, record,
and mail notices for paper documents is 67 calendar days.

Recordation notices for assignment documents transmitted
electronically to the Assignment Services Division are current through
receipts for October 31, 2002. The cycle time to process, record, and
return notices for electronic documents is 1 calendar day.

November 5, 2002                                      MARY E. TUROWSKI, for
                                                     PATRICK ROWE, Director
                                                   Office of Public Records