United States Patent and Trademark Office OG Notices: 27 August 2002

                  Status of Office of Public Records Services

   The Office of Public Records (OPR) processes and fills orders
for both certified and uncertified copies of Patent and Trademark
Office documents and records assignments and other documents related to
title. This is an update of actual processing times during the month of
July 2002:

Document Services                       Goal            Actual

Certified Documents

Patent Applications-As-Filed,            7 days          3 days
Patent Applications-As-Filed,           17 days          5 days
Patent Related File Wrappers            25 days         39 days*
Patent Copies                           10 days          4 days
Patent Assignments                      10 days          6 days
Trademark Applications-As-Filed,         7 days          3 days
Trademark Applications-As-Filed,        17 days          4 days
Trademark Related File Wrappers         25 days         25 days*
Trademark Assignments                   10 days          4 days
Trademark Registrations,                 5 days          3 days
Trademark Registrations, Regular        14 days          4 days

Uncertified Documents

Expedited Patent Copies                  1 day           1 day
Regular Patent Copies                    5 days          2 days
Plant Patents                            5 days          3 days
Patent Assignments                      10 days          2 days
Patent Related File Wrappers            25 days         31 days*
Expedited Trademark Copies               1 day           0 days**
Regular Trademark Copies                 5 days          3 days
Trademark Assignments                   10 days          3 days
Related File Wrappers                   25 days          9 days*

*Includes turnaround times for files on Official Search and File
**No orders were filled during the reporting month.

During the month of July 2002, a total of 15,625 public
orders (23,330 copies) were filled and closed, or 4,207 orders more
(785 copies less) than the FY-02 planning number of 11,418 orders
(24,115 copies) to be closed for this month.

Please do not submit "follow-up" or duplicate copies of orders. Customers
should use the above actual processing time for each product as a guide as
to when they can expect their orders to be completed. In cases where an
urgent deadline is approaching, contact OPR Customer Service at
(703) 308-9726 or 1 (800) 972-6382 for assistance with a particular order.

Customers are encouraged to fax orders for copies
directly to the Document Services Division at (703) 308-9759 and to pay
by PTO Deposit Account, MasterCard, Visa, American Express or Discover.
Copy orders also may be placed through the Internet by accessing the
PTO home page at www.uspto.gov and selecting the
"Order Copies" option. Information on the status of pending orders
may be obtained by calling (703) 308-9726 or 1 (800) 972-6382 (outside
the Washington, DC Metro area), or via E-mail: dsd@uspto.gov.


The Assignment Services Division is currently mailing
recordation notices for paper documents received in the Office of
Public Records on May 29, 2002. The cycle time to process, record, and
mail notices for paper documents is 59 calendar days.

Recordation notices for assignment documents transmitted
electronically to the Assignment Services Division are current through
receipts for July 26, 2002. The cycle time to process, record, and
return notices for electronic documents is 1 calendar day.

August 1, 2002                                        MARY E. TUROWSKI, for
                                                               PATRICK ROWE
                                                   Office of Public Records