Status of Office of Public Records Services

   The Office of Public Records (OPR) processes and fills orders
for both certified and uncertified copies of Patent and Trademark
Office documents and records assignments and other documents related to
title. This is an update of actual processing times during the month of
January 2001:

Document Services                             Goal                   Actual
                                                                 Processing
                                                                       Time

Certified Documents

Patent Application-As-Filed,                7 days                  7 days
   Expedited
Patent Application-As-Filed,               17 days                 17 days
   Regular
Patent Related File Wrapper                25 days                 35 days*
Patent Copy                                10 days                  9 days
Patent Assignments                         10 days                 11 days
Trademark Application-As-Filed,             7 days                  5 days
   Expedited
Trademark Application-As-Filed,            17 days                 15 days
   Regular
Trademark Related File Wrapper             25 days                 29 days*
Trademark Assignments                      10 days                 10 days
Trademark Registration,                     5 days                  5 days
   Expedited
Trademark Registration,                    14 days                  9 days
   Regular

Uncertified Documents

Expedited Patent Copies                     1 day                   1 day
Regular Patent Copies                       5 days                  4 days
Plant Patents                               5 days                  4 days
Patent Assignments                         10 days                  7 days
Patent Related File Wrapper                25 days                 31 days*
Expedited Trademark Copies                  1 day                   1 day
Regular Trademark Copies                    5 days                  2 days
Trademark Assignments                      10 days                  8 days
Trademark Related File Wrappers            25 days                 25 days*

* Includes turnaround times for files on Official Search and File
Reconstruction.

During the month of January 2001, a total of 19,085 public orders
(29,945 copies) were filled and closed, or 5,299 orders more (8,611
copies less) than the FY-01 planning number of 13,797 orders (38,556
copies) to be closed for this month. The average turnaround times for
products remain in expected ranges.

Due to varying availability of media, customers will not be
advised when orders are not delivered within the published goal
periods. However, customers will be advised if any unexpected delay in
their order has been identified. Customers should use the above actual
days to mail for each product as a guide as to when they can expect
their orders. In determining expected delivery times, the day an order
is received in the Office is calculated as "day zero." The next
business day is "day one."

Customers are encouraged to fax orders for copies directly to the
Document Services Division at (703) 308-9759 and to pay by PTO Deposit
Account, MasterCard, Visa, American Express or Discover. Copy orders
may also be placed through the Internet by accessing the PTO home page
at www.uspto.gov and selecting the "Order Copies" option. Information
on the status of pending orders may be obtained by calling (703) 308-9726
or 1 (800) 972-6382 (outside the Washington, DC Metro area), or via E-mail:
dsd@uspto.gov.

Assignment Services

The Assignment Division is currently mailing recordation notices
for documents received in the Office of Public Records on December 1,
2000. The cycle time to process, record, and mail notices is 62
calendar days.

February 9, 2001                                     PATRICK ROWE, Director
                                                   Office of Public Records