Status of Office of Public Records Services

  The Office of Public Records (OPR) processes and fills orders for both
certified and uncertified copies of United States Patent and Trademark
Office documents and records assignments and other documents related to
title. This is an update of actual processing times during the month of
May 2000:


Certified Documents                       Goal                   Actual

Patent Application-As-Filed,               7 days                 5 days
Patent Application-As-Filed,              17 days                15 days
Patent Related File Wrapper               25 days                33 days*
Patent Copy                               10 days                 6 days
Patent Assignments                        10 days                 8 days
Trademark Application-As-                  7 days                 5 days
Filed, Expedited
Trademark Application-As-                 17 days                12 days
Filed, Regular
Trademark Related File                    25 days                23 days*
Trademark Assignments                     10 days                13 days
Trademark Registration,                    5 days                 5 days
Trademark Registration,                   14 days                 8 days

Uncertified Documents

Expedited Patent Copies                    1 day                  1 day
Regular Patent Copies                      3 days                 3 days
Plant Patents                              3 days                28 days**
Patent Assignments                        10 days                12 days
Patent Related File Wrapper               25 days                25 days*
Expedited Trademark Copies                 1 day                  1 day
Regular Trademark Copies                   3 days                 2 days
Trademark Assignments                     10 days                 6 days
Trademark Related File                    25 days                18 days*

* Includes turnaround times for files on Official Search and File
** Includes several orders for which color copies had to be reprinted.

During the month of May 2000, a total of 17,072 public orders (36,175
copies) were filled and closed, or 5,759 orders more (2,616 copies less)
than the FY-00 planning number of 11,313 orders (38,791 copies) to be
closed for this month. The average turnaround times for products remain
in expected ranges.

Due to varying availability of media, customers will not be advised when
orders are not delivered within the published goal periods. However,
customers will be advised if any unexpected delay in their order has
been identified. Customers should use the above actual days to mail for
each product as a guide as to when they can expect their orders. In
determining expected delivery times, the day an order is received in the
Office is calculated as "day zero." The next business day is "day one."

Customers are encouraged to fax orders for copies directly to the
Document Services Division at (703) 308-9759 and to pay by PTO Deposit
Account, MasterCard, Visa, American Express or Discover. Copy orders
also may be placed through the Internet by accessing the PTO home page
at and selecting the "Order Copies" option. Information on
the status of pending orders may be obtained by calling (703) 308-9726
or 1 (800) 972-6382 (outside the Washington, DC Metro area), or via

Assignment Services
The Assignment Division is currently mailing recordation notices for
documents received in the Office of Public Records on Apr. 17, 2000. The
cycle time to process, record, and mail notices is 51 calendar days.

June 19, 2000                                                  PATRICK ROWE
                                                   Office of Public Records