Status of Office Of Public Records Services

   The Office of Public Records (OPR) processes and fills orders for both
certified and uncertified copies of Patent and Trademark Office
documents and records assignments and other documents related to title.
This is an update of actual processing times during the month of
February 2000:
Document Services               Goal            Actual

Certified Documents
Patent Application-As-Filed,
Expedited                       7 days         6 days
Patent Application-As-Filed,
Regular                         17 days         12 days
Patent Related File Wrapper     25 days         39 days*
Patent Copy                     10 days         8 days
Patent Assignments              10 days         8 days
Trademark Application-As-
Filed, Expedited                7 days         6 days
Trademark Application-As-
Filed, Regular                  17 days         13 days
Trademark Related File
Wrapper                         25 days         23 days*
Trademark Assignments           10 days         9 days
Trademark Registration,
Expedited                       5 days         5 days
Trademark Registration,
Regular                         14 days         11 days

Uncertified Documents

Expedited Patent Copies         1 day          2 days
Regular Patent Copies           3 days         3 days
Plant Patents                   3 days         2 days
Patent Assignments              10 days         12 days
Patent Related File Wrapper     25 days         16 days*
Expedited Trademark Copies      1 day          1 day
Regular Trademark Copies        3 days         1 day
Trademark Assignments           10 days         6 days
Trademark Related File
Wrappers                        25 days         12 days*

* Includes turnaround times for files on Official Search and File
During the month of February 2000, a total of 20,932 public orders
(33,261 copies) were filled and closed, or 9,619 orders more (5,530
copies less) than the FY-00 planning number of 11,313 orders (38,791
copies) to be closed for this month.  The average turnaround times for
products remain in expected ranges.

Due to varying availability of media, customers will not be advised when
orders are not delivered within the published goal periods. However,
customers will be advised if any unexpected delay in their order has
been identified. Customers should use the above actual days to mail for
each product as a guide as to when they can expect their orders. In
determining expected delivery times, the day an order is received in the
Office is calculated as "day zero." The next business day is "day one."

Customers are encouraged to fax orders for copies directly to Document
Services Division at (703) 308-9759 and to pay by PTO Deposit Account,
MasterCard, Visa, American Express or Discover. Copy orders also may be
placed through the Internet by accessing the PTO home page at and selecting the "Order Copies" option. Information on
the status of pending orders may be obtained by calling (703) 308-9726
or 1 (800) 972-6382 (outside the Washington, DC Metro area), or via


The Assignment Division is currently mailing recordation notices for
documents received in the Office of Public Records on November 22, 1999.
The cycle time to process, record, and mail notices is 89 claendar days.

March 9, 2000                                             WESLEY H. GEWEHR
                                             Administrator for Information