Status of Certification Services
   On November 28, 1995, the Office published an Official Gazette Notice
entitled "Temporary Suspension of At Cost Services for Orders for
Certified Copies" (1180 OG 121) to advise practitioners and the public
of delays in filling orders for certified copies of PTO documents. This
is an update of actual days to mail for orders filled during the month
of April 1998:

Certified Product                         Goal             Actual
                                                           to Mail

Patent Application-As-Filed,                7                  6        
Patent Application-As-Filed,               17                 26
Patent Related File Wrapper                25                 49*
Patent Copy                                10                  8
Patent Assignments                         10                  7

Trademark Application-As-Filed,             7                 16
Trademark Application-As-Filed,            17                 18
Trademark Related File Wrapper             25                 10
Trademark Assignments                      10                  9 
Trademark Registration, Expedited           5                 17
Trademark Registration, Regular            14                 17

* Includes turnaround times for files on official search and file

The backlog of orders resulting from the relocation of the Office of
Public Records in late March and early April is now being worked down.
During the week of April 26 - May 2, 1998, a total of 3,075 orders
(6,399 copies) were filled and closed, or 944 orders (2,072 copies) more
than the FY-98 planning number of 2,131 orders (4,327 copies) to be
closed per week. It is anticipated that average turnaround times for
products will return to expected ranges as older orders are filled and
closed during the month of May using additional staff resources and

Due to varying availability of media, customers will not be advised when
orders are not delivered within the published goal periods. However,
customers will be advised if any unexpected delay in their order has
been identified. Customers should use the above actual days to mail for
each product as a guide as to when they can expect their orders. In
determining expected delivery times, the day an order is received in the
Office is calculated as "day zero." The next business day is "day one."
Delivery of any specific copy will vary based on the availability of
scanned images, microfilm products, and/or file accessibility. On June
10, 1997, the Office published an Official Gazette Notice entitled
"Changes in Practice in Supplying Certified Copies and Filing Receipts"
(1199 OG 39) which advised customers who placed orders for certified
copies of patent applications-as-filed not to request them until the
official filing receipt is received; images and related bibliographic
data are not available to Certification Division until the filing
receipt is generated by the Office of Initial Patent Examination.

Customers are encouraged to fax orders for copies directly to
Certification Division at (703) 308-9759 and to pay by PTO Deposit
Account, MasterCard, or Visa. Information on the status of pending
orders may be obtained by calling (703) 308-9726 or 1 (800) 972-6382
(outside the Washington, DC Metro area), or via E-mail:

May 6, 1998                                                WESLEY H. GEWEHR
                                              Administrator for Information