Status of Certification Services

   On November 28, 1995, the Office published an Official Gazette Notice
entitled "Temporary Suspension of At Cost Services for Orders for
Certified Copies" (1180 OG 121) to advise practitioners and the public
of delays in filling orders for certified copies of PTO documents. This
is an update of actual days to mail for orders filled during the month
of November 1996:

Certified Product                         Goal                     Actual
                                                                   to Mail

Patent Application-As-Filed,               7                          4
Patent Application-As-Filed,              17                         13
Patent Related File Wrapper               25                         34
Patent Copy                               10                          8
Patent Assignments                        17                          8

Trademark Application-As-Filed,            7                          8
Trademark Application-As-Filed,           17                         13
Trademark Related File Wrapper            25                         35
Trademark Assignments                     17                          5
Trademark Registration, Expedited          3*                         6*
Trademark Registration, Regular           10*                        11*

*Business Days
Due to backlogs and varying availability of media, customers will not be
advised when orders are not delivered within the published goal periods.
However, customers will be advised if any unexpected delay in their
order has been identified. Customers should use the above actual days to
mail for each product as a guide as to when they can expect their orders.

Delivery of any specific copy will vary based on the availability of
microfilm products and/or file accessibility. Customers are encouraged
to fax orders for copies directly to Certification Division at (703)
308-9759 and to pay by PTO Deposit Account, MasterCard, or Visa.
Information on the status of pending orders may be obtained by calling
(703) 308-9726 or 1 (800) 972-6382 (outside the Washington, D.C. Metro

December 16, 1996                                       WESLEY H. GEWEHR
                                           Administrator for Information