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Collage showing images with one-word descriptors from the U S P T O Fiscal Year 2008 Performance and Accountability Report cover that reinforces the reportís tagline of Transforming for the Future Today.
Performance and Accountability Report Fiscal Year 2008
Management's Discussion and Analysis

Table of Contents | Management | Financial | Auditor | IG | Other

What's Ahead?

OPTIMIZE PATENT QUALITY AND TIMELINESS

As outlined in the 2007-2012 Strategic Plan, the Patent organization will continue to provide high quality examination of patent applications, improve and integrate existing electronic systems to promote full electronic patent application processing, and improve the quality and timeliness of patent examination by exploring a range of approaches to examining applications.

To build and retain the high-quality examiner corps needed, the Patent organization will continue hiring 1,200 examiners per year in FY 2009 and into the future. With the refinement of an end-to-end electronic processing environment and the move toward e-filing of applications and related documents, the Patent organization will move closer to becoming a nationwide workforce. These actions will help to make the Agency more responsive to the ever increasing demand for patents.

OPTIMIZE TRADEMARK QUALITY AND TIMELINESS

The Trademark organization will build on its accomplishments and work toward meeting the objectives of the 2007-2012 Strategic Plan while working with its customers to ensure that the objectives remain aligned with their needs.

The Trademark organization will continue to assess the efficiency of its operations going forward, and incorporate process improvement in the incremental redesign of the electronic workflow and file management system. The USPTO will also continue to use e-government as the primary means of doing business with applicants and registrants, and as a means of processing work within the Trademark organization.

First-action pendency has reached the long-term target range of 2.5 to 3.5 months. The Trademark organization must strike a proper balance between forecasting levels of new filings, existing inventories, and managing an appropriately sized staff to ensure sufficient resources are available to maintain this goal on a consistent basis. Completing the electronic workflow and file management system throughout the entire process will provide better automated tools and consistency for managing workloads and provide better services to customers.

IMPROVE INTELLECTUAL PROPERTY PROTECTION AND ENFORCEMENT DOMESTICALLY AND ABROAD

The USPTO will continue strong advocacy policies that ensure that IP rights, such as patents, trademarks, and copyrights, are recognized as essential tools for economic growth in both developed and developing economies. This is particularly important in light of misperceptions, such as the misperception that strong IP protection hinders development. The USPTO will continue to work with international partners to promote a strong and effective IP regime that provides adequate and effective incentives for innovation and creativity, worldwide, including within organizations such as the WIPO, the WTO, and the United Nations Human Rights Commission.

The USPTO must continue to advocate pro-IP principles as endorsed by the “Group of Eight” (G8) countries — Canada, France, Germany, Italy, Japan, Russia, the UK and the United States — to assist all countries in adopting and effectively enforcing adequate levels of IP protection for the benefit of all citizens. This will be accomplished by advising other Federal agencies on domestic and international IP policy, and by continually expanding our IP training and technical assistance internationally.

The USPTO will continue to search for solutions to its workload, examination quality, and e-government challenges by taking the lead on cooperative initiatives with other IP offices throughout the world. This will result in progress in the areas of work-sharing, examination practice uniformity, and electronic access and compatibility. Finally, the Agency will continue to address policy and legal matters relating to all legislative proposals relating to IP and the USPTO, especially in the context of the continuing debate over proposed changes to the patent laws of the United States.

ACHIEVE ORGANIZATIONAL EXCELLENCE

USPTO leaders will continue to work together as business partners to: lead and support efforts to improve efficiency; develop and implement an effective, comprehensive communication plan; recruit and retain the best, brightest, and most talented staff with the necessary skill sets; improve internal monitoring and reporting of organizational goals and objectives (by implementing and expanding performance measures and service level agreements); streamline access to USPTO information, data, and services; implement faster, more secure information exchange; and continue expansion of e-filing, e-processing, and other e-government efforts. In FY 2009, the USPTO will also take steps to improve its ability to be more responsive and better manage and deliver quality products at enhanced service levels. This will be accomplished by reducing the cost and complexity of systems, establishing and enforcing more standards, and practicing continual process improvement.

In addition, the OCIO will continue to:

  • Work with the OIG and the DOC to improve the overall IT security program and C&A package quality.
  • Work to implement funded portions of the OCIO Road Map and Transformation Plan which will address five key areas: stabilization, standardization, consolidation, optimization, and enhancement of our IT infrastructure.
  • Improve the security, availability, and quality of IT systems and services while reducing their complexity and cost; support business area needs to accommodate the hiring and equipping of 1,200 patent examiners a year through 2013; work with the Trademark organization to provide internal on-line tools (regarding consistency and quality of searching and examination); provide electronic file management and workflow; develop interactive on-line electronic filing capabilities and upgrade e-tools; help move to fully electronic records and eliminate the need to collect and store paper records; and continue to improve overall data quality.
  • Support the Office of Chief Administrative Officer to implement the HR Line of Business in FY 2008, which will improve on-line HR services and capability, including access to employee information such as Official Personnel Files and an employee self-service feature (on-line view and update of employee information and benefits).
  • Work with the OCFO to plan and support the implementation of the Financial Management Line of Business.
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