Office of Public Records
Public User’s Meeting
May 18, 2005
2:00 p.m. - Randolph Building Conference Center

The Public Users Meeting was held at 2:00 p.m. in the 1st floor conference room, the Alexandria Room, South Tower Building in Crystal City, Virginia. Martha Sneed, OPIS Director, chaired the meeting. There were approximately 12 members of the public in attendance and 7 USPTO staff.

Announcements

Next month, June, the Public Users Meeting will be held in the Randolph Building Conference Room at the Alexandria Campus.

Public Search Facility Update

• New versions of East and of X-Search will be available tomorrow.
• The Employee Locator on EAST will be reactivated on May 24th.
• A problem was discovered with the 5/17/05 weekly data load. The data was reloaded last night and classification data is again available this morning. A public notice was posted yesterday to alert the public of the correction.
• On 5/18/05 the Jupiter 1 server went down and came back up at 12:30 p.m.
Summary of improvements to system problem reporting was reported. Continuing to work on this area for additional improvements.

Data Center Relocation

During the first relocation weekend PALM was adversely impacted. Data channels were repaired to ease the bottleneck of data transfers resulting from the relocation.

On the second relocation weekend OEMS was impacted because of data storage location and fiber optic cable problems. These problems, which resulted in a several day backlog of document copy orders, were resolved by midweek.

The next relocation steps will involve:

• Printing servers moving
• EXCHANGE servers moving
• EAST/WEST image servers moving

Question: Is RAM moving this weekend? We have no information at this time.

Other Customer Comments:

• TAC terminals have not been fixed; they have been down now for six months.
• Trademark files are being held and not scanned back in until being sent to Carlyle. System shows last customer still having the file. No one else can access it.
• Post Registration file can’t be retrieved – system still indicates file is in Pub/Issue
• PALM/TRAM – patent and trademark assignment information missing; code access capability has been disabled. (Need to determine which office instigated this action)

The meeting was adjourned at approximately 3:00 p.m.

KEY: =online business system =fees =forms=help =laws/regulations =definition (glossary)

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