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Public User’s Meeting
November 17, 2004
2:00 p.m.

The Public Users Meeting was held at 2:00pm in the 7th floor conference room, Crystal Gateway 4, 200 12th St., South, Suite 700, Arlington, VA. Ted Parr, OPR Director, chaired the meeting. There were approximately 10 members of the public in attendance and 7 USPTO staff.

OPR Move Update – Ted Parr

Customer Box Rentals

Two weeks ago revised forms were sent out for box rentals that include an election of box location, including the Alexandria site. Customers were asked to please fill out a new form, even if they have already submitted an old form, so that the USPTO has a clearly indicated box location designation.

OPR Move

OPR will move to the South Tower building in Crystal City the week of January 24, 2005, probably in the latter half of that week. Updates on move times and any service disruptions will be made available as information becomes available. The Customer Service Window will move to the second floor of South Tower prior to that week so that OPR can continue to conduct business with customers throughout the move, such as taking orders and providing status information. During the move there may be some delays with regular order delivery. At Cost and Expedited services are expected to be available throughout the move. At this point no changes are planned for those services but, if necessary, volumes accepted may be limited.

Question: Will there be meeting space when OPR moves and will parking be available? Yes. The next several meetings will be held in the Randolph building conference rooms at the Carlyle campus. Parking is available at reasonable cost. The parking lots on both sides of the Madison building are now open and accessible.

PSF Move Update – Martha Sneed

A customer action items list has been made available for customer questions/issues. It will be posted and updated each Monday at the PSF. As each item/issue is addressed it will be dropped from the list.

Today Security was able to provide access for the public to the first floor restrooms at the PSF.

Shelving issues will be fixed this afternoon so clutter will be minimized. Power on the first floor is now available. Universal workstations had to be reconfigured but are now available for the public’s use.

Question: Will there be a mailroom at Carlyle? What will happen to the window that was at Plaza 2? These questions will have to be addressed by Patents. They will post the solutions in an upcoming OG Notice.

Question: Are UPWS enhancements only at Carlyle? No, enhancements are also implemented in South Tower.

Question: Who will pull TTAB files? This question will be passed along to Marian Bruffy. Also, a late filing window will be available at Carlyle.

The meeting was adjourned at 2:20pm.

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