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Office of Public Records
Public User’s Meeting
April 20, 2005
2:00 p.m. - Randolph Building Conference Center

The Public Users Meeting was held at 2:00 p.m. in the 1st floor conference room 1D04/D14, Randolph Building on the USPTO campus at Carlyle in Alexandria, Virginia. Ted Parr, OPR Director, chaired the meeting. There were approximately 10 members of the public in attendance and 10 USPTO staff.

Announcements

The May meeting will be held in the Alexandria Room in South Tower. Notices will be sent out prior to the scheduled meeting.

Public Search Facility Update

UPWS Beta Testing

Julie Fraser reported on the results of the beta testing for UPWS. Beta testing will end on 4/27/05. So far the testing has gone well. Testing has revealed links that were not working, which have been fixed, and firewall issues that will be fixed prior to deployment. An issue of duplicate search results has been passed along to the BRS team so the appropriate fixes can be done. Red book ICE needs additional testing so it has been taken off the schedule and will be retested in May for rollout in June.

Data Center Relocation Impacts

The Data Center is moving to the Alexandria campus beginning the end of April. The move will be accomplished over successive weekends throughout May. June will be skipped and the move will continue throughout the month of July, still being accomplished during weekends. Each Friday during the moves the Data Center will close at 6:00 p.m. and reopen for normal business hours on Monday. Since on any given Friday different UPWS applications will be affected, as well as the fee collection systems, the USPTO is proposing to close the Public Search Facility at 6 p.m. on Fridays throughout the move period. The South Tower facility will not be impacted since it closes at 5 p.m. While the Data Center move has been planned so as to avoid disruption of service, if problems should come up it is possible that there could be some disruption of service on the Mondays following each move.

EAST/WEST

A fix was implemented on 3/29/05 for the classification search errors occurring 3/26 – 3/27. A fix for the date range search errors was implemented on 4/02/05. The incidents were posted on the weekly issues list.

Reporting UPWS Hardware and Software Problems

Reported issues are posted on the PSF issues list. The process of reporting issues to the USPTO is being reengineered and an update will be provided at the next meeting.

Office of Public Records Update

Customer Service Box Facility Status

The OPR Document Delivery Facility boxes are working as of 4/18/05. Some of the access codes were changed and those users affected by the change are being notified.

At the end of the meeting Martha Sneed distributed drafts of a new UPWS 2.6 Users Guide and of a manual on performing “Current Classification Searches” for feedback from the public.

Ted Parr adjourned the meeting at approximately 2:50 p.m.

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