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Public User's Meeting

Public Records Division (PRD)/Public Search Services Division (PSSD)
Public User’s Meeting
Wednesday, December 16, 2009

The Public User’s Meeting was held at 2:00 p.m. in the 1st floor conference room 1D04/1D14 of the Remsen Building at 400 Dulany Street on the USPTO campus in Alexandria, Virginia.  Martha Sneed, Manager of PSSD, chaired the meeting.  There was one member of the public in attendance.

Announcements

Public Search Facility (PSF) will close on Thursday, Dec. 24, 2009 at 1:00 p.m. for the Christmas Holiday and re-open on Monday, Dec. 28, 2009 at the regular time.

  • Security badges are due for renewal during the month of December. Renewal should be completed by December 30, 2009.
  • UPWS User Id renewal period is from January 2010 through early February 2010.

Public Search Facility Updates

Universal Public Workstations (UPWS) update:  There is no more reCaptcha security requirement when accessing Public PAIR on UPWS at USPTO public search facilities.  It was removed in response to public user request.

Public Records Division Updates

A user had a problem getting certified file histories on disc. Certification Section explained that because the file is so large, over 100, 000 pages, it cannot at this time be copied to disc.  Sandra Bigsby, Acting Manager of PRD, responded that they are aware of the problem and are actively seeking a resolution to the problem with cooperation from the CIO’s office.

Question: When requesting a copy of a file history on disc why must you get the entire file copied? Answer: That is the way the system is coded to handle this particular type of request at this time.

The Public User’s Meeting was adjourned at 2:20 p.m.  The next meeting is January 20, 2010, in the Remsen building conference center, room 1D04/1D14 at 2:00 p.m.

 

 

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Last Modified: 2/3/2010 3:46:17 PM