How do I - obtain Technical Support?

Please contact the Patent Electronic Business Center for technical support for PAIR, Image File Wrapper, EFS, Customer Number, or PKI digital certificates .

You can report system outages to and get general 24-hour technical support for all USPTO online systems from the Electronic Business Support team at 1-800-786-9199 (toll-free). Press 2 for Electronic Business Support.

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USPTO FAQ - Questions and Answers (12DEC2006)