Does PAIR limit Image File Wrapper (IFW) downloads?


To maintain general availability of USPTO information and services provided on the Internet, any activity or operation by a third party that has the potential to cause a denial or diminution (decrease) of services to other customers, whether generated automatically or manually, will result in the Office’s denying access to the Office Internet resources to that third party.

Contact the Patent Electronic Business Center (EBC) for assistance with IFW images in PAIR. The Patent EBC is a complete customer service center that supports all Patent e-business products and service applications, and can be reached at 571-272-4100 or toll-free at 866-217-9197 between the hours of 6 am and 12 midnight Monday through Friday ET, or by e-mail to ebc@uspto.gov.


USPTO FAQ - Questions and Answers (12DEC2006)