I tried to create another profile with my PKI codes but I got a message stating that they were corrupted, what do I do?
You can only use the PKI codes one time to create a profile. Once that profile is successfully created, the codes cannot be used again.
If the profile is corrupted, the security office must recover the certificate and issue a new set of codes. Contact the Patent EBC (toll free) 1-866-217-9197and we will have a new set of codes issued to you or go to Digital Certificate Management.