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USPTO-Direct 6.0 SP2 (PAIR software) Installation Instructions

This upgrade enhances compatibility with Windows XP environments.

New Users:

New users must obtain a Customer Number, and codes to create the PKI digital certificate, before using USPTO-Direct. Please see registration_pair.html for more information.

To install from the website download: Launch the downloaded PAIR.EXE file, and follow the instructions displayed on the screen.

To install from a CD: Launch the PAIR.EXE file from the USPTO_Direct folder, and follow the instructions displayed on the screen.

Current Users:

Existing Private PAIR users are not required to upgrade to SP2 but may wish to do so if they utilize the Windows XP operating system.

Recommended: Prior to installation of any USPTO-Direct upgrade, copy your PKI digital certificate files from the C:\Program Files\USPTO directory to a portable medium (i.e., diskette or CD) or alternate location (i.e., network drive or another computer).

To install from the website download: Launch the downloaded PAIR.EXE file, and follow the instructions displayed on the screen.

To install from a CD: Launch the PAIR.EXE file from the USPTO_Direct folder, and follow the instructions displayed on the screen.


For assistance with USPTO-Direct, please contact the Patent Electronic Business Center (EBC) at (866) 217-9197 (toll free) or EBC@uspto.gov.

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Send questions about USPTO programs and services to USPTO Contact Center(UCC).

Have a suggestion for more material for this customer profile? E-mail suggestions to the webmaster@uspto.gov. While we cannot promise to accommodate all requests, your suggestions will be considered and may lead to other improvements to the web site.


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