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USPTO Systems Status and Availability

Friday Feb 01, 2013

TEAS/TEASi Technical Problems Resolved and USPTO Call Center Connectivity Issue

TEAS/TEASi Technical Problems Resolved

USPTO has resolved the TEAS and TEAS/i issues initially reported January 31.

If users continue to experience issues, please contact USPTO's Trademark Assistance Center at (800)786-9250 or via email at TrademarkAssistanceCenter@uspto.gov

USPTO Call Center Connectivity Issue

The USPTO Service Desk, Patents Electronic Business Center, and Enterprise Call Center (ECC) are currently experiencing network connectivity problems that may result in longer than usual telephone hold times and intermittent email connectivity due to poor weather conditions and heavy winds around the USPTO Alexandria Campus. Connection is expected to stabilize once weather conditions improve.

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