Notices of possible system outages
Pay.gov and FEMS Maintenance
USPTO’s credit card processor, pay.gov, is performing maintenance beginning 1 a.m. and ending 3 a.m. Friday, February 28. Because of this maintenance, USPTO storefronts will be unable to process online credit card payments. Please submit payment using alternative payment methods, such as:
- by attaching a fee transmittal form (e.g., PTO/SB/17) with deposit account authorization in EFS-Web;
- by faxing in a credit card authorization form PTO-2038 to the USPTO Central Fax 571-273-8300;
- or by sending in a credit card authorization form PTO-2038 through Express Mail from the United States Postal Services (USPS) in accordance with 37 CFR 1.10.
Facsimile submission of the basic national fee for national stage under 35 U.S.C. 371 is not accepted. Submissions that require successful online payment, such as ePetitions and Pre-grant publication submissions, are unavailable at this time.
If you have any questions, contact the Patent EBC by phone at 866-217-9197 or by email at firstname.lastname@example.org
Customers with an established deposit account or EFT account are still able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed.
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the TEAS Outage page for information concerning Trademark alternative filing methods.If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov.
USPTO will perform maintenance on Freedom of Information Act Electronic Management System (FEMS) beginning at 2 p.m. and ending at 8 p.m., Friday, February 28.
The website https://foia.uspto.gov/palMain.aspx will be unavailable during the maintenance period.
Posted at 03:32PM Feb 27, 2014 in Planned Events |