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USPTO Systems Status and Availability

Thursday Oct 04, 2012

EFS Web and EFS Web Contingency Payment Problem

EFS-Web and EFS-Web Contingency are experiencing intermittent problems with online payment processing.

Certain fees are displayed with $0 amounts on the Calculate Fees screen.

Please review the fees displayed on the Calculate Fees screen and the generated Electronic Patent Application Fee Transmittal to ensure all fee amounts are correct.

For fees that have incorrect fee amounts (i.e., $0), please submit payment using an alternative payment method, such as:

  1. by attaching a fee transmittal form (e.g., PTO/SB/17) with deposit account authorization in EFS-Web;
  2. by faxing in a credit card authorization form PTO-2038 to the USPTO Central Fax 571-273-8300; or
  3. by sending in a credit card authorization form PTO-2038 through Express Mail from the United States Postal Services (USPS) in accordance with 37 CFR 1.10.

Facsimile submission of the basic national fee for national stage under 35 U.S.C. 371 is not accepted. Submissions which require successful online payment, such as ePetitions and Pre-grant publication submissions, are unavailable at this time.

If you have any questions, contact the Patent EBC by phone at 866-217-9197 or by email at ebc@uspto.gov

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