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Notices of possible system outages
Private PAIR, RAM Maintenance, and TSDR Release
For assistance with EFS-Web and PAIR systems, please contact the Patent Electronic Business Center (Patent EBC) by telephone: 1-866-217-9197 (toll-free) and 571-272-4100, or by e-mail: firstname.lastname@example.org
OCIO is deploying an emergency release to Trademark Status and Document Retrieval (TSDR) starting at 10 p.m. Saturday, September 8 and ending at 5 a.m. Sunday, September 9.
This release will fix the problem with the Mark Image not being displayed when searched by the Registration Number.
OCIO will be performing maintenance on the Revenue Accounting and Management (RAM) system. RAM will be unavailable starting 12:01 a.m. until 5 a.m. Sunday, September 9. The following applications will be either unavailable or not able to send or receive data during the maintenance period:
All RAM users across USPTO organizations (including AISs calling RAM services):
EFS-Web and EFS-Web Contingency will be unavailable from 12 a.m. until 6 a.m. Sunday, September 16 due to system maintenance.
Posted at 04:03PM Sep 07, 2012 in Planned Events |