Although office policy precludes our responding to certain kinds of questions, we are able to provide a substantial amount of assistance and general information via e-mail. We may be experiencing a longer than expected response time on e-mails. Please know that your e-mail is very important to us and we will make every effort to respond to your request in an expeditious manner. To assist in routing your request for prompt and accurate response, please select from one of the following broad categories:
To report an outage or for technical questions concerning online e-Business Systems found on the USPTO Web site:
If you are unable to use the above links, you may e-mail your inquiry to email@example.com and place one of the following phrases into the "Subject:" line of your e-mail:
- Products and Services
- Electronic Business Support
Use of other subject line entries could add to the time required to respond to your request.
For questions or comments concerning the USPTO Web site, you may contact Webmaster.
(Note: Questions sent to Webmaster that are not specific to the Web site will be forwarded to other program offices and may delay the response.)